A picture may be attached to show the location of problem areas. If you have additional pictures, please submit them directly to you Customer Care Representative.
Please note that such things as minor gaps between pieces of sod, minor yellowing and minor water pooling are all normal conditions, and will not be considered as warranty items. Settlement of backfill materials, stone dust and top soil during the first year may result in uneven interlock or sod in some areas. This is a maintenance issue. NCP Homes will repair uneven grading, only where water is pooling against the foundation, as part of the 12 Month Service Repairs.